Small Pets Guarantee
- 15 day health guarantee provided the small pet receives appropriate care after they leave our store.
- Any limitations to the health guarantee will be outlined at the time of sale.
- Should a health problem arise, you must contact the store immediately to validate the warranty. We will not reimburse veterinary expenses incurred without our authorization.
- If you have any problems, questions or concerns regarding the health and care of your new pet, please do not hesitate to contact the store.
- In the event of the loss of your pet within the guarantee period, please return the pet to the store with the register receipt and written invoice. We will replace the pet or provide an in-store credit for the purchase value.
- A pet will only be replaced once. There is no guarantee on the replacement pet.
- There is no guarantee on gender, temperament, age, or suitability for breeding.
- With the exception of health related issues, there are no refunds or exchanges.
