Bird Guarantee
- 15 day health guarantee provided the bird receives care appropriate to its species after leaving the store.
- Any limitations to the health guarantee will be outlined at time of sale.
- Should a health problem arise, you must contact the store immediately to validate the warranty. We will not reimburse veterinary expenses incurred without our authorization.
- If you have any problems, questions or concerns regarding the health and care of your new bird, please do not hesitate to contact the store.
- In the event of the loss of your bird within the guarantee period, please return the bird to the store with the register receipt and written invoice. We will replace the bird or provide an in-store credit for the purchase value.
- A bird will only be replaced once. There is no guarantee on the replacement bird.
- There is no guarantee on gender, temperament, age, suitability for breeding or talking capabilities.
- With the exception of health related issues, there are no refunds or exchanges.
