Job Code:

• Provide outstanding, knowledgeable grooming service in a pet salon environment, while using professional knowledge of canine and/or feline characteristics and grooming techniques and styles.

• Promptly greet and welcome salon customers
• Display appropriate body language at all times
• Bathes, dries and styles pets in accordance with breed standards or customer’s request
• Answers telephones calls, providing information and booking appointments
• Salon maintenance
• Detailed record keeping
• Maintain consumable stock such as shampoo to ensure availability
• Maintain an awareness of all corporate and in-store promotions and advertising
• Maintain a clean and well-organized salon
• Vacuum, sweep floors, clean cages, tubs and equipment and empty trash daily
• Maintain PJ’s Pets image by adhering to the dress guidelines
• Adhere to PJ’s Pets salon standards regarding health and safety

• Effective communication skills
• Ability to professionally groom pets to breed standard or customer’s request
• Proper grooming preparation of coat
• Proper techniques used to trim and file nails
• Proper techniques used to clean ears and anal glands
• Proficient use of electric clipper and blades and grooming shears
• Proper application of lotions and other skin treatments
• Ability to handle pet in a firm, calm, professional manner
• Proper handling/restraining techniques
• Ability to apply safety procedures throughout the grooming process
• Ability to apply sanitation procedures throughout the grooming process
• Ability to maintain inventory and requisition of merchandise, equipment or supplies
• Proper procedures for cleaning and disinfecting work areas and equipment
• Ability to perform a variety of duties, changing from one task to another of a different nature without loss of efficiency or composure
• Ability to work under stress to meet schedule deadlines
• Ability to read, count, and write to accurately maintain all salon records
• Ability to sort, check, count and verify numbers
• Strong interpersonal skills, flexibility, and customer service orientation
• Ability to operate all equipment necessary to perform the job

• Work involves moderate exposure to unusual elements, such as dirt, dust, unpleasant odors and loud noises
• Work environment involves some exposure to hazards or physical risks, such as, but not limited to animal bites or disease, which require following basic safety precautions
• Moderate physical activity, lifting up to 35 pounds or standing and/or walking from more that 4 hours per day
• Ability to work varied shifts, including days, nights, weekends and holidays