Job Code:

• Provide outstanding, knowledgeable customer service, processing sales quickly, accurately and efficiently.

• Promptly greet and welcome each and every customer
• Seek out customer interaction/contact
• Display appropriate body language at all times
• Genuinely thank each and every customer
• Answer the incoming phone calls in a professional manner
• Maintain register stock to ensure appropriate levels of consumables are available
• Promote an awareness of all corporate and in-store promotions and advertising
• Maintain a clean and well-organized customer service desk/cash lane
• Vacuum, sweep floors and empty trash daily (if assigned)
• Maintain PJ’s Pets image by adhering to the uniform guidelines
• Balance daily cash flow, debit card and credit card transactions
• Safeguarding the company and its assets against fraudulent credit card activity and counterfeit money
• Attempt to identify possible fraudulent activity and communicate this information with your manager
• Adhere to the commission structure claims and rules
• Ensure that the proper employee sales number is assigned to all sales
• Be aware of your surroundings at all times and maintain health & safety standards to ensure a safe work environment for customers and employees alike

• Effective communication skills
• Ability to process information/merchandise through the register system
• Ability to read, count, and write to accurately maintain all records
• Ability to sort, check, count and verify numbers
• Strong interpersonal skills, flexibility, and customer service oriented
• Ability to safely use cleaning equipment and supplies
• Knowledge of Health & Safety policies and procedures
• Ability to operate all equipment necessary to perform the job

• Work involves moderate exposure to unusual elements, such as dirt, dust, unpleasant odors and loud noises
  
• Work environment involves some exposure to hazards or physical risks, such as, but not limited to animal bites or disease, which require following basic safety precautions
• Moderate physical activity, lifting up to 25 pounds or standing and/or walking from more that 4 hours per day